Important: We must receive the broken section of the rod, AND Proof of purchase such as a receipt from an Authorized Retailer* is a requirement for all warranty claims.

LIMITED 5 YEAR ROD WARRANTY

 Rod Series Warranty

Trident - 5 Years

Zeus - 5 Years

Neuro - 5 Years

Valid Warranty Claims: Breakage due to material, or craftsmanship.

If your rod broke because of material, or craftsmanship it will be replaced quickly for a $75 Premium charge and the return shipping to TBE Fishing Rods. If we determine it broke by abuse or misuse, we will contact you and offer you a replacement under our Accident Program.

Please understand rods aren’t indestructible and must be used fairly to the type of fishing they were designed for. If you broke your rod fishing 50lb braid on a 10lb rod or lifting a giant fish into your boat using only your rod, then please use the Accident Program designed for these situations.

Shipping Guidelines: Please send your rod in 6-12” Length sections. In the package, you must include the section of the rod that is broken and proof of purchase such as a receipt from an Authorized Retailer.

Rod Guides Policy: Broken/missing guides are not covered under any TBE Fishing Rod Warranties. Guides are inexpensively and quickly replaced at most quality fishing tackle shops.

Out of Stock Policy: In the event, a product submitted for warranty is out of stock or discontinued, TBE Fishing Rods will generously find a comparable replacement.

*Authorized Retailer Policy: Retailers will possess a brick and mortar storefront location. TBE Fishing Rods will not warranty products purchased through online auction or marketplace sites (i.e. e-Bay, Craigslist, Facebook Marketplace, etc.) due to the untraceable nature of the transaction.

Processing: Please allow 3-5 business days to process the warranty and additional 5-7 business days for shipment.

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Accident PROGRAM

It doesn’t matter what happened. You broke your rod and need a new one. Accidents happen and this program is designed to get a new rod back in your hands A.S.A.P.! Accidents happen. Car doors, hatches, ceiling fans, lost receipts even rods ran over in the driveway. We know most breaks aren’t defects, and we believe you should have an option to replace your favorite TBE Fishing Rod at a reasonable price.

For being a loyal customer we have a program to replace your broken rod. We know most breaks aren’t defects, and we believe you should have an option to replace your favorite rod at a reasonable charge.

Fees: Please contact us at tbenterprisemo@gmail.com with the Subject “Accident Program – Pricing” for a quote on the rod(s) you need to replace.

Shipping Guidelines: We recommend that you send the product to us through a US Mail carrier, this can be done quickly and affordably. Be sure to keep the tracking number so that delivery can be verified if necessary.

 We do not need the entire rod for Accident Replacements. 

Processing: Please allow 3-5 business days to process the warranty and additional 5-7 business days for shipment.